Transform Your Spa
Consulting, Management and Specialized Training
At Camélia Spa & Wellness , we offer strategic and personalized solutions to enhance the success of your spa. With a commitment to excellence and an innovative approach, we help brands grow and offer unique wellness experiences.
Our Services
Discover how we can support the growth and profitability of your spa:
Together, We Create the Future of Your Spa
Every spa has its own identity and deserves tailored solutions. At Camélia Spa & Wellness, we work with you to develop wellness experiences that not only build customer loyalty but also strengthen your brand. Through innovative strategies aligned with industry trends, we help create a sustainable future for your business.
Liliana Ferreira
Founder, Camélia Spa & Wellness
Our Values
C
Careful
We follow each project with dedication, ensuring solid and effective strategies.
A
Authenticity
We respect the unique identity of each spa, creating tailor-made solutions.
m
Metamorphosis
We turn challenges into opportunities, helping spas evolve and thrive.
e
Excellence
We raise the standards of quality and innovation in the sector.
l
Leadership
We position spas as references in the market, through innovative strategies.
i
Inspiration
We create experiences that not only delight customers, but also strengthen brands.
a
Adore
We are passionate about what we do and committed to elevating the wellness industry.
SPECIALIZED CONSULTANCY IN SPA & WELLNESS
We transform challenges into opportunities for your spa to grow sustainably
The spa & wellness market is constantly evolving, and differentiation is essential for success.
At Camélia Spa & Wellness , we help brands maximize their potential through strategies
personalized, efficient and results-oriented.
Whether you want to increase profitability, streamline operations or create a strong brand identity, our consultancy offers a structured plan to transform your spa into a thriving and innovative business.
Benefits of Our Consulting
✔ Tailor-made strategic solutions
✔ Operational efficiency
✔ Market differentiation
✔ Increased customer satisfaction
✔ Continuous monitoring
Take your spa to the next level!
Our Method: INSPIRE
SPA MANAGEMENT
Maximize the Profitability and Efficiency of your Spa with Strategic Management
Managing a successful spa requires more than a passion for wellness – it requires strategy, efficiency and an operation aligned with the best practices in the sector. At Camélia Spa & Wellness, we take on the full management of your spa, ensuring optimized processes, productive teams and unique experiences for your guests.
Benefits of Our Management
✔ Increased Profitability
✔ Improved Customer Satisfaction
✔ Operations Optimization
✔ Efficient Team Management
✔ Innovation and Differentiation
PROFESSIONAL TRAINING FOR SPA & WELLNESS
Empower your team. Elevate your spa. Increase your results.
At Camélia Spa & Wellness , we believe that a well-trained team is the key to a successful spa. We create customized training programs, tailored to the needs of your business, to ensure a direct impact on performance, customer experience and profitability.
Invest in your team. Invest in the success of your spa.
Benefits of Our Training
✔ More qualified and motivated team
✔ Increased customer loyalty
✔ Greater operational efficiency
✔ More sales and profitability
✔ Adaptation to industry trends
Tailored Training
100% customized
Practical and strategic approach
Visible results
We create unique programs tailored to your spa’s goals and challenges. With a hands-on, results-driven approach, we help your team raise quality standards, enhance the guest experience and maximize profitability.
Training Areas:
Excellent Service
Quality Standards
Customer Loyalty
Advice and Sales
Complaints Management
Online Training
Top Performing Spa
We offer an innovative online program, in partnership with Evolution-U , that allows your team to learn at their own pace.
Available Courses:
Spa Managers: How to lead a high-performance spa team (3h | (12 topics + exercises*)
Spa Therapists: How to be a high-performance spa therapist (2h | 10 topics)
Spa Receptionists: How to manage a spa reception with excellence (2h30 | 12 topics)
Total Flexibility
Short sessions (15 min/day)
Completion in 10 to 14 days.
Exercises and roleplays for practical reinforcement of the concepts learned.
Main topics covered:
Customer Service & Customer Experience
Sales & Loyalty Techniques
Product & Service Management
Maintenance of Quality Standards
Personalized Advice for Clients
THE FOUNDER
Hello, I'm Liliana Ferreira and I'm a consultant, manager and trainer in the Spa & Wellness area.
With a degree in Physiotherapy and 15 years of experience in luxury Spas, both nationally and internationally, I realized that the true success of a Spa goes far beyond the services it offers. It is about inspiring positive transformation and creating a real impact on people's well-being.
It was with this vision that Camélia Spa & Wellness was born, a project that combines knowledge, strategy and innovation to elevate the sector.
Additionally, I am the Executive Director of the Portuguese Spa Association, where I work to strengthen the sector in Portugal, and I am a national ambassador for the World Wellness Weekend, promoting wellness globally.
At the moment, I am also preparing the opening of Camélia Spa, a space that reflects my passion for holistic transformation.
My purpose?
Inspire positive transformation and make people and businesses flourish!
